UCB by Zeacom - Rich Presence

    • View the status of all other users within the organization (eg ‘In the Office’)
    • Show users’ availability (eg ‘At my Desk’)
    • See the subject of users’ Calendar appointments (eg ‘Weekly Sales Meeting’)
    • See the ‘Expected Time of Return’
    • See at a glance if someone is on an inbound, outbound, or conference call
    • Request a screenpop return notification, when a user gets off the phone / returns to the desk
    • See if users are online for IM (eg Skype)
    • Dial with a click of the mouse
    • Monitor levels of staff activity through Presence Reporting